Contact Us

Contact Us

Need help with your order, delivery, or login details? We’re here for you. The fastest way to get support is email or Discord.

Track My Order Where to Find Login Info Return Policy

Support Channels

Email (Recommended)

help@dokkanbattleaccount.com

Best for: order issues, delivery questions, account/login help.

Discord

Username: dokkanbattleaccount

Join Our Discord Server

Tip: If you message us on Discord, include your order number for faster help.

Customer Service Hours

Hours: 8:00 AM – 12:00 AM (GMT+8)

We aim to respond as quickly as possible during business hours.

Important Safety Notice (Avoid Scams)

We will NEVER add you first on Discord.

If someone adds you first claiming to be us (for example, names like “dokkanbattleaccount”), it is a scammer.

Please only contact our official Discord username: dokkanbattleaccount or join through our server link above.

To Help Us Assist You Faster

  • Your order number (if available)
  • The email address used at checkout
  • A short description of the issue (and screenshots if possible)