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FAQ

  • When will i receive my account after paid ?
    If you bought the item with word "Instant" on the title, it will be sent to you insantly after paid. The rest items will be sent within 24 hours after payment received, and it always get deliveryed within 10 mins during working hours
  • Is there any discount or coupon to use?
    "DBANOP" Use this code during checkout, you will get 10% off your order. For more details, please feel free to contact us directly. 
  • I cant login the account, wrong ID or password ?
    Every account will be checked manually before sent to our customers, please check if there is any typing mistake, try to copy and phase the login information.

    If it's still error, please contact with us for help:
    [email protected]
  • What if i bought a wrong account, can I get exchange or refund ?
    Due to the special nature of virtual items, all the items you purchase will be sent via email or instant chat. Therefore, after the delivery is completed, the items will be considered "used"
    All delivered items purchased from DokkanBattleAccount.com are non-refundable.
    lf your item has not been delivered, please contact us for a return or exchange.